George/Athina – PJ and his co-worker were on time, most pleasant, knowledgeable and presented themselves in a friendly and professional way. This is especially nice considering the younger side of their age bracket. I thought you should know and if you need this to go on a website it would be my pleasure.
The choice is simple – You should use them. I purchased a house that was maintained by Katham. It was an older home, but you wouldn’t know it from looking at the mechanical room. The boilers were 10 years old and looked like they were new. The inspector told me that he knew of Katham and that they were awesome. Naturally I kept them and I’ve been thrilled. Scheduling – You call and you get a quick appointment. Customer Service – You have questions, they get answered quickly (same day). Ownership – Really cares, and that gets passed through the organization. Value – This is the real metric. If you only look at price, these guys may not be the cheap answer (they’re certainly not the most expensive either). Having said that, these are expensive systems that can break. So you need to look at the cost of saving a dime upfront. You have a choice you can be proactive and make these systems last for a long time, or you can go with the cheap guys and get hit with surprise and premature replacement bills. Again the choice is simple – you should use them.
Professional, affordable and reliable. My restaurants AC had stopped working and the techs had it up and running in under an hour. I can always trust the honest work from Katham Industries.
Professional & generally very responsive – we have used Katham for the past 5 years for maintenance, repairs and minor jobs when required.
The best people to deal with. Personal and honest approach and professional work.
– Dusan R
Wonderful company. Pleasure to deal with.
– Dennis S
My husband was the one who interacted with this group. He wanted me to tell you all that Katham did a great job from estimate to installation. What is a very big expense and can be very confusing, Katham walked my husband through this process and helped us make a decision that we could feel confident with in the end. Katham was recommended to us by the a family in Englewood Cliffs and we will be sure to recommend them to anyone who needs a new central cooling system.
– Lisa D-G
Katham is terrific! I have used them for repairs and maintenance in the past but this year I needed a new central a/c. They were prompt, neat, and George set me up within 24 hours for the new installation right before the heat wave began.
– John H
Highly professional heat/a.c. company. Always on time techs, very courteous, and also a great value. George the owner comes out initially to meet/greet and ensure new customer satisfaction. Strongly recommend!
– Anthony A
George and his staff are very responsive, educated, and honest. Highly recommended.
– Robert K
We had previously used a few other local companies for some issues both major and minor, but were never thrilled with the service (can you say huge leak!) so when our basement system kicked the bucket, we figured we would give Katham a try. They sent someone right away (in a snowstorm) to diagnose and came back in the morning to replace the piece. Fast forward a few months and we called them for another issue in our upstairs unit. Again they came right away to diagnose and fix the issue. We’ve also had them install a new exhaust after a kitchen renovation. The owner goes above and beyond for his company and the Katham technicians are extremely clean, polite and very knowledgeable. After some nightmare situations, we feel we’re now in extremely capable, fair and trustworthy hands with Katham.
– Jaclyn H
I can’t speak highly enough of Katham Industries. I called them after our heat suddenly stopped working (outside temp around 12 degees at the time) on a Saturday afternoon. I spoke with the owner, George, who walked me through checking the furnace and exhaust vent for any blockages over the phone, and when that didn’t work he personally came out to our house. George diagnosed the problem as a bad igniter and swapped it out with a replacement he had with him. Within 1 hour of my initial call Katham had the heat working again, 5/5 great service!
– Michael H.
“Katham Industries recently cleaned our ducts and installed a new heating/AC system. They were very pleasant and professional from start to finish and reasonably priced when compared to other contractors. George (owner/president) as well as his mechanics were all friendly and willing to answer any questions and concerns. I would recommend Katham industries without any hesitation.”
– Joseph L.
“I have been using Katham Industries for almost ten years now. I have always been satisfied with their work. The technicians arrive on time (and call ahead, if they’re running late), cover their shoes when they enter my house, are always polite and respectful, and do whatever it is they have to do in a professional manner. The owner, George, is a lovely man, who knows his field and is honest in his assessments. I trust what he says and have never been disappointed. I would recommend this company without reservation.”
– Maria G.
“Finest HVAC personnel around. Our family has been using Katham for over 25 years. Many thanks!”
– H. Duke
“We were very fortunate to have found Katham Industries. There has never been a situation that they have not solved the problem, quickly and, professionally… with no need for a return visit. In this world we live in, to be able to count on exceptional service is more than comforting. George described options for a whole house AC system including the pros & cons, installed the appropriate air conditioning system for our 1886 home, The system has lived up to and probably exceeded even his expectations. Just the thought of Katham being around, is more than “comforting”.”
– Maureen M.
“Attentive, quick service with excellent and prompt follow through to resolve problems that previously others did not. We have done many projects with Katham from repairs and maintenance to generator installation and home addition and renovation. I would highly recommend this team having gone through using other companies in the past. Don’t hesitate to try them out.”
– Linda W.
“Prompt and excellent support service. Highly recommended!”
– Jose G.
“So friendly and professional. Great experience with George and the Katham team!”
– Liz R.
“Katham Industries just installed a 75 gallon hot water heater. The work was quick, excellent and fully explained to me. Several years ago they installed an entire air -cond sustem for my top two floors. They actually did the work while I was on vacation. I trusted them completely with my house keys. That work was neat and perfectly done.They left my home neat and orderly I will always use this company”
– Arthur W.
“It’s very hard to find a reliable service company. Over the past 20 years, I have tried dozens of vendors. Katham Industries is by far one of the best. I would highly recommend their services as they are professional, responsive and friendly. I have dealt with them for about 6 years (they have installed/repaired dampers, evaporators, a/c systems and exhaust fans for me) and I have never had any issue with any aspect of their services. If you want expert care and courteous attention for your Heating or A/C needs, I don’t know of any better company than Katham Industries!”
– George J.
“We have used Katham for several years and have always had a very positive experience. They are reliable, and trustworthy.”
– Ponciano S.
“Prompt, reliable, honest service. So glad I found them.”
– Glenn M.
“We were very satisfied with the installation of our air conditioning and air filter. The young men who arrived at our home were knowledgeable and competent as was Mr. George Katham, owner. The workers were friendly and respectful of our home taking care to keep it clean and not to break anything (They even wore booties on their feet to keep our floors clean). Before leaving, they gave us an explanation of the new equipment and a small demo of how things work. After cleaning and leaving, we never knew they were here.”
– Brenda B.
“George and all his workers were polite and professional. The addition of a central air unit estimate was pretty much what we were expecting and the work was done in a timely manner. When we did have an issue – a minor mixup- George was there to fix the problem asap. It’s nice to have a trustworthy company to depend on.”
– Ellen M.
“These folks were very professional. In the middle of a hot summer day, when the AC failed, they came the next morning and they stayed on the job for a number of hours until the problem was rectified. They answered a number of questions which I had. Very pleased. I’ll certainly keep their phone number.”
– Teresa F.
“Terrific company! Can’t say enough about Katham…professional, trustworthy, efficient, neat and very fair prices. I recommend this company and their services very highly!”
– Kathleen R. E.
I can’t say enough good things about Katham Industries. I called them for the first time because I was having a problem with my air conditioning system. I had been using another company for years and had never really been satisfied with the service. I spoke with Athina, the office manager, who was pleasant, efficient and knowledgeable, and set up an appointment with her for the next day. The technicians, who arrived on time to the minute (wow!), were well-groomed, personable and able to diagnose the problem immediately. They had the necessary part on the truck and my air conditioning system was up and running in two hours. The next day, Athina called to make sure that everything had gone well and that I was still “cool.” I was, and have been every since. Two weeks ago, I had the pleasure of meeting the owner, George, who came out to the house to give me an estimate on a generator. What a decent guy – and I had the estimate that afternoon – amazing.
– A Local Customer